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LifeFone Medical Alert Services has been recognized by Eldercare Review Magazine as the exclusive recipient of “Top Medical Alert System Solutions - 2025,” based on our proprietary methodology, reflecting its position in the industry, and is also named among “Top Senior Monitoring Solutions,” reflecting its broader leadership. This profile has been developed by the Eldercare Review research and editorial team based on insights from an interview with Tom Crossman, Director of Business Development.


Tom Crossman, Director of Business DevelopmentLifeFone is a national provider of medical alert solutions and has been serving older adults, patients, members, and clients since 1976. LifeFone is focused on one purpose: saving lives when seconds count! With a simple push of a button, or if a fall is detected, LifeFone gives individuals rapid access to caring, compassionate help 24 hours a day, every day of the year.
LifeFone’s products and services are designed to provide independence, security, and peace of mind to their subscribers and families. At LifeFone, there is a medical alert system for every lifestyle. Every system at LifeFone has optional fall detection which provides an added layer of protection for their subscribers. All buttons offered by LifeFone are water resistant and can be worn in the shower.
LifeFone’s At Home System is available as a landline or cellular option. The battery backup feature allows protection during power outages and provides free monitoring service for an additional person in the home.
LifeFone offers a variety of mobile, on the go, GPS devices for active users. These systems can be used in the home and on the go, providing protection for those out in the community. LifeFone’s Response Center communicates with the subscriber through a two-way button that is worn on the neck, wrist or belt clip. The Response Center is also locating the subscriber simultaneously so the appropriate help can be sent in any emergency.
The VIP Active is a pendant only mobile button that provides subscribers with a device that has enhanced durability with its rubberized coating. The VIP Active also offers families a free text to locate feature which allows caregivers to receive real time location updates.
The VIPx is a mobile button that can be worn as a pendant or on a belt clip.
A popular additional feature to the VIPx is the Caregiver App which allows caregivers to receive updates from their loved one including location, first motion of the day, track steps, button pushes, battery level, and the ability to find a misplaced button. Geofencing is also available through the Caregiver App which alerts caregivers when their loved one has moved outside a designated area.
The VIP Flex is LifeFone’s smallest and most versatile mobile button that can be worn on the neck, wrist, or belt clip.
For those that enjoy wearing a watch, LifeFone’s Safe Watch Active is a perfect option. With its easy-to-use design, by a swipe of a finger, subscribers can check their heart rate, track steps, and view their local weather. The Safe Watch Active has a side button to be used for medical alert activation if needed, and it also comes with the text to locate feature for caregivers!
At LifeFone, behind the innovative products and services that are provided to their subscribers, is an empathetic, friendly, and professional customer service team.
LifeFone continues to adapt to the ever-changing medical alert market which establishes them as one of the most respected and trusted companies in the industry!
White Plains
New York, 10607-1324, United States
Description
LifeFone is a national provider of medical alert solutions and has been serving older adults, patients, members, and clients since 1976. LifeFone is focused on one purpose: saving lives when seconds count! With a simple push of a button, or if a fall is detected, LifeFone gives individuals rapid access to caring, compassionate help 24 hours a day, every day of the year.
LifeFone’s products and services are designed to provide independence, security, and peace of mind to their subscribers and families. At LifeFone, there is a medical alert system for every lifestyle. Every system at LifeFone has optional fall detection which provides an added layer of protection for their subscribers. All buttons offered by LifeFone are water resistant and can be worn in the shower.
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